Terms of Service and Sale

Terms of Service and Sale

Terms of Service and Sale

Last Updated: September 2026

Last Updated: September 2026

These Terms of Service and Sale (the "Terms") are an agreement between HumanBeam Technologies Inc., a British Columbia corporation ("HumanBeam," "we," "us"), and the organization or person that registers for an account, places an Order, or uses the Services ("you" or "Customer").

These Terms govern our websites at humanbeam.io, the HumanBeam Platform at humanbeam.ai (including Persona Builder, Video Wizard and LiveCall), all Orders for subscriptions, hardware, add-ons and event packages, and all related support (together, the "Services").

Related agreements.

The software pre-installed on HumanBeam Kiosk hardware is licensed separately under the HumanBeam End User License Agreement at humanbeam.io/eula. Personal information is handled as described in the HumanBeam Privacy Policy at humanbeam.io/privacy. The TalkToMeAI mobile application is governed by its own terms and privacy policy at https://humanbeam.io/talktomeai/terms. Where you have signed a separate Enterprise Order, master agreement or statement of work with us, that document prevails over these Terms to the extent of any conflict.

Acceptance.

You accept these Terms by clicking to accept them at registration or checkout, by placing an Order, or by accessing or using the Platform, whichever occurs first. We record the version accepted and the date of acceptance. If you do not accept these Terms, do not register or place an Order.

  1. Definitions

"Add-on" means an optional purchase listed on the Pricing Page, including custom avatar services, additional usage packages and hardware accessories. "Avatar" means a digital, AI-driven representation generated by the Platform, whether from a stock character or from Customer Content. "Bundle" means the combined purchase of Hardware and a Platform subscription. "Customer Content" means all photos, images, video, audio, voice recordings, scripts, knowledge-base text, documents and other materials you or your users submit to the Platform. "End User" means any person who interacts with a Kiosk, an Avatar or an Output, including your visitors, guests, patients, students, employees and customers. "Event Package" means a one-time package described in Section 3.10. "Guest User" means an individual you invite into your account to use Avatars under your subscription. "Hardware" means a holographic or 2D display converted into an interactive Kiosk, and related accessories. "Kiosk" means Hardware incorporating touch input, camera, microphones, speakers, an embedded computer and pre-installed HumanBeam software. "Order" means your order for a subscription, Hardware, Add-on or Event Package, placed online or under a signed Enterprise Order. "Output" means video, audio, text or other media generated through the Platform. "Pricing Page" means the current pricing and plan page for the Platform (log in to Platform to see full pricing). "Platform" means the HumanBeam software service at humanbeam.ai.

  1. Eligibility and Account

2.1 Business use

The Services are offered for business and professional use. By accepting these Terms you represent that you are at least 18 years old, that you are acting for purposes relating to your trade, business, craft or profession, and that you have authority to bind the organization you represent. Section 19 applies where mandatory consumer law nevertheless applies to you.

2.2 Account security

Platform access uses one-time-passcode email authentication or single sign-on. You are responsible for all activity under your account and for the conduct of your users and Guest Users, and you will notify us promptly at hello@humanbeam.io of any suspected unauthorized access.

2.3 Guest Users

The number of Guest Users available to you is stated on the Pricing Page for your Plan. You are responsible for who you invite, for their compliance with these Terms, and for any personal information you or they enter into the Platform.

  1. Orders, Pricing and Payment

3.1 Orders

All Orders are offers by you and are subject to acceptance by HumanBeam. We may reject an Order at any time before shipment or provisioning for any reason; if we do, our sole obligation is to refund amounts paid on that Order.

3.2 Prices

Prices for subscriptions, Hardware, Add-ons and Event Packages are those displayed on the Pricing Page and at checkout at the time you place your Order. The amount shown at checkout is the amount that applies to your Order. Prices exclude shipping and taxes except where expressly stated.

3.3 Subscription fees and billing

Platform subscriptions are sold per organization, not per Kiosk, and may be purchased with or without Hardware. Monthly plans are billed monthly in advance. Annual plans are discounted against the equivalent monthly rate and are charged in a single payment in advance for the full twelve (12) month term. There is no early termination fee on an annual plan, and annual fees are non-refundable except under Section 3.6 or as required by law.

3.4 Taxes

HumanBeam is registered for Canadian GST/HST. Canadian Customers are charged GST/HST at the applicable rate. Customers outside Canada are not charged Canadian sales tax and are responsible for any sales, use, value-added, withholding or similar taxes, and for any import duties and customs charges, in their own jurisdiction.

3.5 Payment processing

All payments are collected and processed by our payment processor, Stripe, under Stripe’s own terms. HumanBeam does not collect or store payment card numbers.

3.6 Thirty-day money-back guarantee (annual plans)

If you purchase an annual plan and are not satisfied, you may request a refund of the annual subscription fee within thirty (30) days of the start of the term by written notice to hello@humanbeam.io. The following conditions apply: (a) where a complimentary 16" display was provided with the annual plan, you may either return it in its original condition at your cost or retain it on payment of $2,990; (b) shipping and handling charges are non-refundable; (c) any Hardware down payment is treated under Section 3.8 and any Hardware purchase under Section 6.1; and (d) the guarantee applies once per Customer.

3.7 Automatic renewal and cancellation

Monthly subscriptions renew monthly and annual subscriptions renew annually, in each case automatically until cancelled. You may cancel at any time in your account settings, using the same online process by which you subscribed, or by written notice to hello@humanbeam.io. Cancellation takes effect at the end of the then-current billing period; access continues until then. We will send any renewal reminder required by applicable law, including for annual terms. No refunds are provided for partial billing periods except under Section 3.6 or as required by law.

3.8 Hardware down payment

Hardware may be reserved with a one-time down payment in the amount displayed at checkout for the selected Kiosk size and term. The down payment covers reservation of your display and its conversion into a Kiosk, including assembly and configuration. Any remaining Hardware balance and applicable taxes and duties are confirmed and invoiced before shipment. Down payments are refundable in full if you cancel before conversion work on your Kiosk begins; once conversion work has begun the down payment is non-refundable, except where applicable law requires otherwise. We confirm by email the point at which conversion begins.

3.9 Add-ons and usage packages

Add-ons and additional usage packages are one-time purchases, are consumed as described on the Pricing Page, and are non-refundable once provisioned except as required by law or as expressly stated for the Custom Avatar Service in Section 8. Unused amounts do not roll over beyond the period stated for that Add-on and have no cash value.

3.10 Event Packages

Event Packages are one-time purchases for a single event or on-site pilot, priced at as described on the Pricing Page. Each Event Package includes avatar calls and video minutes and the display option described at checkout. A one-time shipping and handling charge of $899 applies. Event Packages do not include a repeat booking, do not renew, and do not generate credit against any subscription Plan. Where a display is supplied for the event, the separate rental terms made available at checkout apply, including your responsibility for the display while in your possession and its return in the condition supplied.

3.11 Price changes

We may change prices by updating the Pricing Page. For existing subscriptions, price changes take effect only at a subsequent renewal and only after at least thirty (30) days’ notice to you. If you do not accept a price change, you may cancel before it takes effect under Section 3.7.

3.12 Late payment and suspension

If a payment fails or is missed, we will notify you. If payment is not received within forty-eight (48) hours of that notice, we may suspend Platform access, including Kiosk functionality, until the account is brought current. Suspension does not relieve you of fees accrued.

  1. Free Trial

We may make a free trial available, including a limited number of avatar call minutes and video generation minutes as stated at sign-up. Free trial entitlements are provided for evaluation only, are offered once per Customer, and may not be combined, resold or used in production or public-facing deployments. We may change, limit, suspend or withdraw the free trial at any time, and we may terminate trial accounts that we reasonably believe are being used to circumvent Plan limits. Content created during a free trial may be deleted if you do not subscribe within the period stated at sign-up.

  1. Shipping, Title and Risk

5.1 Shipping and handling

A fixed shipping and handling charge of $399 USD is added to each Hardware Order at checkout for delivery within the United States and Canada. This is a fixed contribution and not a quotation: if the actual delivered cost exceeds it, we will notify you before dispatch with the additional amount, and you may either pay the difference or cancel the Hardware portion of your Order for a full refund of amounts paid for that Hardware. For destinations outside the United States and Canada, shipping is quoted and invoiced separately before dispatch.

5.2 Fulfilment

Hardware is manufactured, assembled and fulfilled by our hardware supply partner. Estimated shipping windows are provided on order confirmation. Delivery dates are estimates. Where Hardware cannot ship within the time stated — or, for United States Customers, within thirty (30) days where no time is stated — we will notify you and offer a revised date or a full refund of amounts paid for the delayed Hardware.

5.3 Title and risk

Title to Hardware and risk of loss pass to you on delivery to the carrier, except that where freight is prepaid by HumanBeam, risk of loss passes on delivery to your shipping address. You are responsible for import duties, customs and local taxes for deliveries outside Canada and the United States.

  1. Returns and Hardware Warranty

6.1 Return window

Unused Hardware in its original packaging may be returned within seven (7) days of delivery — or within any longer period required by mandatory law in your jurisdiction — for a refund of the Hardware purchase price, less original shipping, return shipping and any non-recoverable taxes or duties. Because each Kiosk is custom-converted to order, returned units are subject to a restocking fee equal to the greater of twenty-five percent (25%) of the Hardware purchase price or the down payment paid for that unit.

6.2 Kiosk limited warranty

Each Kiosk, including the display panel and all conversion components (touch layer, camera, microphone array, speakers and embedded computer), is warranted against defects in materials and workmanship for twelve (12) months from dispatch to you. This warranty is supplied and serviced by our hardware supply partner. Warranty claims are made through HumanBeam at hello@humanbeam.io and repair or replacement is coordinated on your behalf. The warranty does not cover accidental damage, misuse, unauthorized modification, disassembly, cosmetic wear, or damage from power or environmental conditions outside the published specifications. This warranty gives you specific rights; you may have others under applicable law.

EXCEPT WHERE MANDATORY LAW PROVIDES OTHERWISE, THE FOREGOING IS YOUR EXCLUSIVE HARDWARE REMEDY AND REPLACES ALL OTHER HARDWARE WARRANTIES, EXPRESS OR IMPLIED.

  1. Platform Subscription and License

7.1 Access

Subject to these Terms and payment of fees, HumanBeam grants you a non-exclusive, non-transferable right during the subscription term to access and use the Platform for your internal business purposes, including creating Avatars and Outputs and operating them on your Kiosks, your websites and your own displays.

7.2 Kiosk dependency

A Kiosk requires an active Platform subscription and internet connectivity to operate its avatar, video and LiveCall features. Videos you have downloaded may be played from the Kiosk without connectivity where that feature is included in your Plan.

IF YOUR SUBSCRIPTION LAPSES OR IS TERMINATED, THE KIOSK’S ONLINE SOFTWARE FEATURES WILL CEASE TO FUNCTION, ALTHOUGH YOU RETAIN OWNERSHIP OF THE HARDWARE. THIS DEPENDENCY IS A MATERIAL TERM OF THE BUNDLE AND IS DISCLOSED BEFORE PURCHASE.

7.3 Plan inclusions and changes

Plan inclusions — including avatar call minutes, video generation minutes, avatar builds, Guest Users, concurrent sessions, Persona Builder access and support level — are as stated on the Pricing Page at the time of your Order. You may upgrade at any time, effective immediately, with fees pro-rated for the current billing period. Downgrades, and any material reduction we make to a paid Plan’s inclusions, take effect only at your next renewal.

7.4 Usage quotas and top-ups

Usage is metered against your Plan. An avatar conversation is initiated only by an End User; an automated greeting or idle Kiosk display does not, by itself, consume a usage unit. If your quota is exhausted and no top-up has been arranged in advance, the affected Avatar will pause and display a notice to End Users. We do not automatically bill for or add overage capacity without your election. You may add capacity at any time by upgrading your Plan or purchasing a usage package.

7.5 Concurrency and fair use

The number of simultaneous live avatar sessions available to your account is limited per Plan as stated on the Pricing Page. Where simultaneous demand exceeds your limit, additional sessions are queued and End Users are shown a wait notice. Concurrency is a shared, capacity-constrained resource; you will not attempt to circumvent your limit, including by operating multiple accounts, sharing Guest User credentials, or automating session creation. We may apply reasonable technical limits to protect Platform availability for all Customers.

7.6 Third-party AI providers

 The Platform is delivered using third-party artificial-intelligence and real-time media providers. We may add, change or substitute those providers and the underlying models at any time, provided we do not thereby materially reduce the functionality of your Plan during your paid term. Model behaviour, voice characteristics and visual rendering may vary between versions.

7.7 Availability and support

We provide support at the level stated on the Pricing Page for your Plan. Where a service level agreement is offered for your Plan, it is set out at  and incorporated into these Terms. We may carry out scheduled maintenance and will use reasonable efforts to give advance notice of maintenance likely to cause material disruption.

7.8 Enterprise features

Certain features and usage packages are available only to Enterprise Customers under a separate Enterprise Order or statement of work, which sets out applicable pricing, commercial terms and any additional data-handling terms specific to that feature.

  1. Custom Avatar Service

The Custom Avatar Service is an optional Add-on purchased at the price shown on the Pricing Page. It delivers an Avatar built from the likeness, voice and knowledge base you supply, in four stages, each requiring your written approval before work proceeds.

  • Stage 1 — Base image. You provide a photograph. We process it into a 4K base image and submit it for your approval. If you are not satisfied with the likeness, we revise it. We do not proceed to Stage 2 without your written approval.

  • Stage 2 — Sample video. You provide a voice recording of approximately two (2) minutes. We produce a sample spokesperson video with movement and voice and submit it for your approval. We do not proceed to Stage 3 without your written approval of the video and movement.

  • Stage 3 — Avatar knowledge base. We build the Avatar’s knowledge base and conversational configuration, either from a questionnaire you complete or from a pre-built sales or receptionist personality you select.

  • Stage 4 — Final delivery. On your written approval of the completed Avatar, the Add-on is delivered and accepted.

8.1 Revisions

Three (3) revisions are included in total across all stages. Further revisions may be quoted separately.

8.2 Refunds

If, during Stages 1, 2 or 3, you are not satisfied and we are unable to resolve the issue within your included revisions, you may request a full refund of the Add-on fee. Once you give written approval at Stage 4, no refund is available. Your approval at each stage is binding and confirms that stage is complete.

8.3 Timing

Estimated delivery is two (2) business days per stage from the date we receive the materials required for that stage. Delays in providing materials extend the timeline accordingly.

8.4 Consent

The photograph and voice recording you supply are subject to Section 10. You may not submit a likeness or voice of any person other than one for whom you hold the documented consent required by that Section.

  1. Customer Content and Outputs

9.1 Your ownership

You retain all rights in Customer Content. You grant HumanBeam a worldwide, non-exclusive license to host, process, reproduce, modify and display Customer Content, and to generate Avatars and Outputs from it, solely to provide, secure and improve the Services and as otherwise instructed by you.

9.2 Outputs

As between the parties, and subject to these Terms and to third-party rights embodied in the Outputs (including the likeness and voice rights of depicted individuals), you own the Outputs generated from your Customer Content and may use them for your business purposes. Stock characters remain licensed, not sold, and are subject to the restrictions in Section 11.

9.3 AI accuracy

Outputs are generated by artificial-intelligence systems and may be inaccurate, incomplete or inappropriate for particular uses despite safeguards. You are responsible for reviewing Outputs before deployment and for all decisions made in reliance on them. Outputs are not medical, legal, financial or other professional advice.

9.4 Knowledge bases, prompts and editor inputs

You are solely responsible for all knowledge-base content, prompts, persona instructions and scripts you or your users enter into Persona Builder, Video Wizard or other editor tools, including their accuracy and lawfulness, your right to use them, and not entering personal or sensitive information that is unnecessary for the Avatar’s purpose or that you lack a lawful basis to process. Avatars respond based on what you provide; HumanBeam does not review or verify your knowledge-base content.

9.5 Service improvement

You grant HumanBeam the right to use content submitted to the editor tools to develop and improve HumanBeam products and services. For photographs, voice recordings or other media depicting real, identifiable individuals, this right applies only where the documented consent obtained under Section 10 expressly covers use for product development and improvement. End-User interaction data processed on your behalf is excluded and is used only to provide the Services. Improvement uses rely on de-identified or aggregated data wherever practicable.

  1. Likeness, Voice, Biometric and Consent Obligations

Avatars may be created from HumanBeam’s stock character library, in which case no photograph or recording of a real person is required. Where you create an Avatar from the likeness or voice of a real, identifiable person — including through the Custom Avatar Service, an avatar build included in your Plan, or any other photo- or voice-based feature — the following apply.

  • Submission is gated by consent confirmation. Material is stored only after you identify the depicted individual and confirm at upload or recording that the required consent has been obtained.

  • You represent and warrant that, before submitting the material, you obtained from that person or their authorized representative all rights, licenses, notices, releases and consents required under applicable law for HumanBeam and its service providers to collect, process, store and use it, and to generate, display and operate Avatars and Outputs from it — including any separate, explicit written consent required for the processing of biometric identifiers or biometric information, and any consent required for a synthetic voice.

  • You will retain those consents for as long as the Avatar is in use and will provide copies to us on request.

  • You will notify us promptly if a depicted person withdraws consent, and you will cease use of the affected Avatar and Outputs. On your instruction we will delete the source material and disable the derived Avatar or voice.

HumanBeam provides a template Likeness and Voice Consent and Release. You remain responsible for its sufficiency in your jurisdiction, including under biometric privacy laws such as the Illinois Biometric Information Privacy Act and the Texas Capture or Use of Biometric Identifier Act.

  1. Acceptable Use

You will not, and will not permit any user, Guest User or End User to:

  • create an Avatar of any real, identifiable person without that person’s documented, explicit consent;

  • create an Avatar depicting, or appearing to depict, any person under 18 years of age;

  • impersonate any person, public figure, government official or organization, or create content intended to deceive;

  • create or distribute content that is unlawful, sexually explicit, hateful, harassing or violent, or that infringes intellectual-property, privacy or publicity rights;

  • use stock Avatars in political campaigning, fundraising, news presentation, or content concerning polarizing or sensitive current events, without our prior written approval;

  • use the Platform to provide regulated professional advice without appropriate human oversight and licensure;

  • interfere with, reverse engineer or circumvent the security, concurrency or usage limits of the Platform or Kiosk software;

  • resell, sublicense or provide the Platform to third parties as a stand-alone offering, or operate a service bureau, except under a written reseller agreement with us; or

  • use the Services to develop a competing product.

11.1 AI disclosure

You must clearly and prominently disclose to End Users, at or before the point of interaction, that they are interacting with an artificial-intelligence system and not a human, except during LiveCall sessions in which a real person is present. The Platform and Kiosk interfaces include such disclosures; you may not remove or obscure them. Where the EU Artificial Intelligence Act or comparable law applies to your deployment, you are the deployer for the purposes of its transparency obligations.

11.2 Deployment notices

For each Kiosk installed in a space accessible to End Users, you must post conspicuous signage, in the local language, disclosing that (a) the Kiosk uses a microphone and, where enabled, a camera, and that interactions may be recorded and processed, and (b) the on-screen persona is AI-generated. We supply template signage. You are responsible for compliance with recording, surveillance, privacy and accessibility laws applicable to your venue.

11.3 Camera and computer vision

Kiosks ship with the camera and all computer-vision features enabled by default. They are never active unless you expressly request that they be disabled, and you may request that they be enabled again at any time by contacting hello@humanbeam.io. If you enable them, you are responsible for the additional notices, signage and consents required in your jurisdiction, and we process the resulting data solely on your instructions. Disabling the camera does not remove your obligations in respect of the microphone and any other capture features you keep enabled.

11.4 Enforcement

We may remove content or suspend accounts, Avatars, Guest Users or Kiosk features that we reasonably believe violate this Section 11, with notice where practicable.

  1. Privacy and Data Processing

Our collection and use of personal information is described in the HumanBeam Privacy Policy. Where you deploy Kiosks, Avatars or Guest User access to interact with End Users, you are the organization responsible for that personal information (controller) and HumanBeam processes it on your instructions (processor or service provider) under our Data Processing Addendum, which is incorporated by reference for Customers who require it and is available on request. HumanBeam uses vetted third-party infrastructure and AI service providers as subprocessors; a description of subprocessor categories is set out in the Privacy Policy and a current named list is available on written request, subject to reasonable confidentiality obligations.

  1. Intellectual Property

HumanBeam and its licensors retain all rights in the Platform, the Kiosk software, stock characters, documentation and all improvements. No rights are granted except as expressly stated. You may not use HumanBeam trademarks without written permission. If you provide feedback, we may use it without restriction or obligation.

  1. Confidentiality

Each party will protect the other’s non-public business information with at least reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and advisors under confidentiality obligations, or as required by law with notice where lawful.

  1. Disclaimers

EXCEPT AS EXPRESSLY STATED IN SECTION 6.2, THE HARDWARE, PLATFORM, AVATARS AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUMANBEAM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR THAT OUTPUTS WILL BE ACCURATE. NOTHING IN THIS SECTION LIMITS RIGHTS THAT CANNOT BE EXCLUDED UNDER MANDATORY LAW.

  1. Indemnification

16.1 By Customer

You will defend and indemnify HumanBeam, its affiliates and their personnel against third-party claims, and resulting losses and reasonable legal fees, arising from (a) Customer Content, including any claim that a depicted person’s likeness, voice, publicity, privacy or biometric rights were used without required consent; (b) your deployment of Kiosks, Avatars or Outputs, including recording of End Users and required disclosures; (c) your breach of Sections 10 or 11; or (d) your violation of law.

16.2 By HumanBeam

HumanBeam will defend and indemnify you against third-party claims that the Platform, as provided by us and used in accordance with these Terms, infringes that party’s intellectual-property rights, and will pay damages finally awarded or agreed. If the Platform is enjoined, we may modify it, procure rights, or terminate the affected Services with a pro-rata refund. This Section states our entire liability for infringement.

  1. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL OR DATA; AND (B) EACH PARTY’S TOTAL LIABILITY ARISING OUT OF THESE TERMS IS CAPPED AT THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO HUMANBEAM IN THE TWELVE (12) MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY, OR, FOR HARDWARE CLAIMS, THE PRICE OF THE AFFECTED KIOSK. THE CAP DOES NOT APPLY TO CUSTOMER’S INDEMNITY AND CONSENT OBLIGATIONS UNDER SECTIONS 10, 11 AND 16.1, TO EITHER PARTY’S BREACH OF CONFIDENTIALITY, TO AMOUNTS OWED FOR THE SERVICES, OR TO LIABILITY THAT CANNOT BE LIMITED BY LAW.

  1. Term, Suspension and Termination

These Terms apply from acceptance and continue while you have an active subscription or outstanding Order. Either party may terminate for material breach not cured within thirty (30) days of notice. We may suspend the Services under Section 3.12 or Section 11.4.

On termination: fees accrued and, for annual plans, amounts already paid remain payable and non-refundable except as stated in these Terms; your Platform access ends; Kiosk online features cease under Section 7.2; and, on written request made within thirty (30) days of termination, we will make your Customer Content available for export and will thereafter delete it in accordance with our retention schedule, except where law requires retention.

Sections 1, 3 (as to amounts accrued), 9.2, 9.3, 10, 13 through 17, and 19 through 21 survive termination.

  1. Consumers and Mandatory Local Law

The Services are offered for business use. Where you are nevertheless a consumer under mandatory law in your jurisdiction, nothing in these Terms limits or excludes rights you have under that law, and the following apply in addition:

  • EEA and United Kingdom: you have a statutory right to withdraw from a distance contract within fourteen (14) days. For digital services, where you ask us to begin performance during that period and acknowledge that you lose the right of withdrawal once performance is complete, that acknowledgment is recorded at checkout. Where you exercise the right in respect of a service already partly performed, you may be charged proportionately for what was supplied.

  • You retain any statutory guarantees or warranties applicable to the Hardware that cannot be excluded, in addition to Section 6.2.

  • Any choice of law and forum in Section 20 does not deprive you of the protection of mandatory consumer rules or of the right to bring proceedings in the courts of your place of residence where local law so provides.

  1. Governing Law and Disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflicts rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. Subject to Section 19, the parties attorn to the exclusive jurisdiction of the courts of British Columbia sitting in Vancouver.

  1. General

These Terms, together with the Privacy Policy at humanbeam.io/privacy, the EULA at humanbeam.io/eula, the Data Processing Addendum where applicable, the Pricing Page, order confirmations and any signed Enterprise Order, are the entire agreement between the parties and supersede prior discussions.

We may update these Terms. Material changes take effect for you at your next renewal, and we will give notice and, where required, re-request acceptance. You may not assign these Terms without our consent, except to an affiliate or in connection with a merger or sale of substantially all assets; we may assign to an affiliate or successor. Neither party is liable for delay caused by events beyond its reasonable control. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remainder stays in effect. No waiver is effective unless in writing.

Notices to HumanBeam: hello@humanbeam.io, HumanBeam Technologies Inc., 321 Water Street, Suite 501, Vancouver, BC V6B 1B8, Canada.

Create Your Digital Human. Bring It to Life.

Build a conversational AI host or salesperson with HumanBeam’s new Editor tools, then give them a striking physical presence with the HumanBeam + Hololuminescent™ Display bundle. Welcome guests, answer questions, and turn conversations into opportunities at trade shows, conferences, and beyond.

© 2026 HumanBeam Technologies Inc.
All rights reserved


Create Your Digital Human. Bring It to Life.

Build a conversational AI host or salesperson with HumanBeam’s new Editor tools, then give them a striking physical presence with the HumanBeam + Hololuminescent™ Display bundle. Welcome guests, answer questions, and turn conversations into opportunities at trade shows, conferences, and beyond.

© 2026 HumanBeam Technologies Inc.
All rights reserved


Create Your Digital Human. Bring It to Life.

Build a conversational AI host or salesperson with HumanBeam’s new Editor tools, then give them a striking physical presence with the HumanBeam + Hololuminescent™ Display bundle. Welcome guests, answer questions, and turn conversations into opportunities at trade shows, conferences, and beyond.

© 2026 HumanBeam Technologies Inc.
All rights reserved


Create Your Digital Human. Bring It to Life.

Build a conversational AI host or salesperson with HumanBeam’s new Editor tools, then give them a striking physical presence with the HumanBeam + Hololuminescent™ Display bundle. Welcome guests, answer questions, and turn conversations into opportunities at trade shows, conferences, and beyond.

© 2026 HumanBeam Technologies Inc.
All rights reserved


Create Your Digital Human. Bring It to Life.

Build a conversational AI host or salesperson with HumanBeam’s new Editor tools, then give them a striking physical presence with the HumanBeam + Hololuminescent™ Display bundle. Welcome guests, answer questions, and turn conversations into opportunities at trade shows, conferences, and beyond.

© 2026 HumanBeam Technologies Inc.
All rights reserved


Create Your Digital Human. Bring It to Life.

Build a conversational AI host or salesperson with HumanBeam’s new Editor tools, then give them a striking physical presence with the HumanBeam + Hololuminescent™ Display bundle. Welcome guests, answer questions, and turn conversations into opportunities at trade shows, conferences, and beyond.

© 2026 HumanBeam Technologies Inc.
All rights reserved


Create Your Digital Human. Bring It to Life.

Build a conversational AI host or salesperson with HumanBeam’s new Editor tools, then give them a striking physical presence with the HumanBeam + Hololuminescent™ Display bundle. Welcome guests, answer questions, and turn conversations into opportunities at trade shows, conferences, and beyond.

© 2026 HumanBeam Technologies Inc.
All rights reserved